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Making a general claim

Learn about our seamless claim process.

Basic documentary requirements

Please prepare the following documents for your claims request. All documents originating overseas must be authenticated by the Philippine Consul in the respective country.

  • Claimant Statement 
  • Policy Contract

The policy contract consists of the Application for Insurance, the Policy Data Page, the Sales Illustration Form and Policy Booklet.

  • Two (2) valid identification cards of INSURED
  • Two (2) valid identification cards of POLICYOWNER
  • Two (2) valid identification cards of BENEFICIARY/IES


Note: Additional documents may be required, depending on your claim type.