Campaign Terms and Conditions  

The campaign period is from 5 October to 31 December 2026. Only referrals submitted and validated within the campaign period will qualify for rewards. 

This promo is open to Pru Life UK customers with in-force policies and at least one (1) servicing agent.  

  1. Receive your unique referral link with referral code. Eligible Pru Life UK customers will receive a unique referral link with their referral code through the following official campaign channels:
    1. E-mail and Viber – Sent by pruexclusives@info.prulifeuk.com.ph or Pru Life UK
    2. Servicing Agent – Contact your agent to request for your unique referral link and referral code.
  2. Share your unique referral link or referral code. Share your referral link to your family members, friends, colleagues, or acquaintances who may be interested in learning more about life insurance and financial protection solutions.
  3. Your referral submits the lead form. The referred individual must access your unique referral link, complete the required information, and provide consent to be contacted by a Pru Life UK representative or agent.
  4. Complete a financial needs discussion. A Pru Life UK agent will contact the referred individual for a financial needs discussion and a personalized recommendation.
  5. Proposal is generated and validated. The referral becomes qualified when a sales proposal is generated using the referred individual’s information and the referral passes Pru Life UK validation.

Reward: One (1) ₱500 e-Gift Certificate for every qualified referral.

Reward Qualifier: A proposal is generated using the referred individual’s information and passes validation.

Maximum reward: Up to three (3) qualified referrals, for a maximum total reward of ₱1,500 in e-Gift Certificates per eligible customer. 

Pru Life UK will validate referrals before rewards are released. Validation may include: 

  • Verification of the referral source; 
  • Checking for duplicate submissions; 
  • Confirmation that the submitted information is complete and legitimate; and Confirmation that a Proposal Generated record exists using the referred individual’s details. 

Only referrals that meet all campaign requirements and pass validation will qualify for a reward. 

Qualified e-Gift Certificates will be sent after the validation process through the eligible customer’s registered email address and/or mobile number on record with Pru Life UK. Customers should ensure their contact details are accurate and up to date to avoid delivery issues. E-Gift Certificates are valid for 2 months after issuance.

  • Only referrals submitted using the official referral links will be considered. 
  • Multiple submissions involving the same referred individual will be counted only once. If the same individual is referred more than once, Pru Life UK’s validated campaign records will determine the qualified referrer. 
  • Each eligible customer may receive rewards for a maximum of three (3) qualified referrals during the campaign period. 
  • The e-Gift Certificate is non-transferable, not for sale, and not convertible to cash. 
  • Pru Life UK may reject or disqualify referrals that are fraudulent, incomplete, duplicated, inaccurate, or otherwise non-compliant with these mechanics. 
  • Pru Life UK reserves the right to amend, suspend, or terminate the promo and these terms and conditions when necessary. 
  • In case of any dispute concerning eligibility, referral validation, or reward entitlement, the decision of Pru Life UK shall be final. 

Member Get Member Program Customer FAQS  

Who is eligible for the promo?

Eligible for this promo are Pru Life UK customers with in-force policies and at least one (1) servicing agent. 

What is an e-gift?

  • E-gift cards are essentially electronic versions of traditional gift cards or gift certificates that can be used to purchase products or services from accredited partner merchants.

How can I refer a friend or family member?

  • Share your referral link to your family members, friends, colleagues, or acquaintances and ask them to fill in the lead form so that a Pru Life UK agent can reach out to them. You may receive your referral link through the following channels:
    • E-mail and Viber – Sent by pruexclusives@info.prulifeuk.com.ph or Pru Life UK.
    • Servicing Agent – Contact your agent to request for your unique referral link and referral code.

What should I do if I did not receive my referral link?

  • Check your email inbox, spam, or junk folder;
  • Check the Viber account connected to your registered mobile number; or 
  • Contact your servicing agent for assistance. 

Can I reuse the same referral link for different people?

  • Yes, you may share your unique referral link with different eligible referrals, subject to the maximum of three qualified referrals during the campaign period. 

Can I share my referral link on social media?

  • Yes, you may share your referral link through social media or messaging channels. However, do not enter another person’s personal information or make product promises on their behalf. The referral must complete the form and provide consent directly. 

Can I submit my referral’s information on their behalf?

  • No. Please share your unique referral link with the person you wish to refer. The referral must personally complete the form and provide consent to be contacted by a Pru Life UK agent. 

What if my referral cannot open the link or submit the form?

  • Ask your referral to check their internet connection, refresh the page, or try opening the link using another browser or device. If the issue continues, contact the Pru Life UK hotline or email contact.us@prulifeuk.com.ph.  

What happens if two customers refer the same person?

  • A referred individual may only be counted once. If the same person is referred by more than one customer, Pru Life UK’s validated campaign records will determine which referral qualifies for the reward. 

Can I refer the same person more than once?

  • No. Multiple submissions for the same referred individual will be counted only once. Duplicate referrals will not qualify for additional e-gifts.

What if my referral has already spoken to another Pru Life UK agent?

  • Pru Life UK will review the referral based on official campaign and business records. Referral and agent attribution will be subject to the campaign’s validation rules.

How can the referral schedule an appointment?

  • Referrals will fill in a lead form with their contact details and choose their preferred date and time for the policy review.
  • You will receive an Email confirmation, and your assigned Pru Life UK agent will also receive a Viber message notifying him/her your preferred schedule.

What happens during the appointment?

  • Assess your protection needs and identify any gaps
  • Answer your questions and assist with the application process if you are interested

What if my assigned agent is not available on my chosen appointment schedule as indicated in the form?

  • In case your agent is not available in your preferred schedule, he/she agent will reach out to you to coordinate and agree on a mutually convenient time.

What happens if my referral does not complete the appointment or request a proposal?

  • The referrer will not qualify for an e-gift if the required financial needs discussion is not completed or if a valid sales proposal is not generated and validated.

Is a new product purchase required to receive the e-gift?

  • No, the referral does not need to purchase a new product. The e-gift is a reward for completing the policy review appointment, not for making a purchase.

How many times can I claim the e-gift? / How many referrals can I make?

  • Each eligible customer can refer up to three (3) referrals and receive up to three (3) e gifts. 

How and when will I receive my e-gift?

  • After your referral agrees to set an appointment and request for more information about any recommended Pru Life UK product through a sales proposal which will be sent by your agent via email, you will receive the e-gift via email within seven (7) business days.

What should I do if I do not receive my e-Gift certificate within seven (7) business days?

  • Please check your email inbox, spam, or junk folder and verify that your registered email address and mobile number are up to date. If you still have not received your e-Gift certificate, contact the Pru Life UK hotline at (02) 8887-5433 or email contact.us@prulifeuk.com.ph. 

How much will I get for every successful referral?

  • You will receive one (1) Php 500 e-Gift certificate for every qualified referral.

How will I know if my referral has successfully received a sales proposal?

  • You will receive an email or Viber message from Pru Life UK informing you of your eligibility for the e-Gift certificate.

Can I transfer my e-gift to someone else?

  • No, the e-Gift certificate is non-transferable and may only be claimed by the eligible customer.

Where will my e-gift be sent?

  • Your e-Gift certificate will be sent to your Pru Life UK registered email address and/or mobile number. Please ensure that your contact details are accurate and up to date.

Where can I use my e-gift?

  • The e-Gift Certificate may be used at participating merchants identified in the redemption instructions sent with the e-Gift. Merchant availability and use of the e-gift will be subject to the e-gift provider’s terms and conditions.

Does the e-gift expire?

  • Yes, the e-Gift certificate is valid for two (2) months from the date of issuance.

Can I refer my family or friends?

  • If they are not an existing Pru Life UK customer, yes. Otherwise, no.

What if I have questions or need help with my appointment?