List of Valid ID's
Critical Illness Claim
- How do I file a claim?
- Documents you will need
- How do I file a claim?
- Documents you will need
How do I file a claim?
Step 1: Prepare your documents
Prepare the necessary forms and documents while you wait for our acknowledgement.
Step 2: Submit your documents
Submit your documents via email to makeaclaim@prulifeuk.com.ph with email subject Claims_New Request_Policy Number for new claim request, Claims_Requirement_Ticket Number or Policy Number for requirement submission, or Claims Inquiry_Ticket Number or Policy Number for inquiry here.
Step 3: Receive Claims Update
Expect for acknowledgement email, additional requirements (if any), decision letter and crediting notice (if any).
Documents you will need
For cancer
Attending Physician’s Statement – Crisis Cover (Cancer, Terminal and Other Illnesses)
Download Attending Physician’s Statement – Crisis Cover (Cancer, Terminal and Other Illnesses)
Biopsy and/or histopathology results
If leukemia, bone marrow diagnostic result
For stroke
Attending Physician’s Statement – Crisis Cover (Stroke)
Download Attending Physician’s Statement – Crisis Cover (Stroke)
CT scan or MRI result/s
For heart attack
Attending Physician’s Statement – Crisis Cover (Heart Attack)
Download Attending Physician’s Statement – Crisis Cover (Heart Attack)
All ECG Results and interpretations – Series
Cardiac enzyme – Troponin / CK-MB
Coronary angiogram result
Echocardiogram, if any
For brain tumor
Attending Physician’s Statement – Crisis Cover (Cancer, Terminal, or Other Illnesses)
Download Attending Physician’s Statement – Crisis Cover (Cancer, Terminal, or Other Illnesses)
All CT scan/s
Biopsy result, if any
MRI result/s
Record of operation, if any
For renal failure
Attending Physician’s Statement – Crisis Cover (Renal Failure)
Download Attending Physician’s Statement – Crisis Cover (Renal Failure)
BUN
Creatinine
Dialysis record (Certified True Copy)
Glomerular Filtration Rate (GFR)
Urinary Creatinine Clearance
Urinary Protein Determination
Useful tools and information
Claimant Statement - Critical Illness
Attending Physician’s Statement – Crisis Cover (Cancer, Terminal and Other Illnesses)
Attending Physician’s Statement – Crisis Cover (Stroke)
Attending Physician’s Statement – Crisis Cover (Heart Attack)
Attending Physician’s Statement – Crisis Cover (Renal Failure)
