Enjoy 5% savings on select individual screens and packages to help improve your health outcomes through early detection and intervention.
The Medical City is the Philippines' largest healthcare network operating under one brand, delivering world-class medical services across centers of excellence, including wellness, cardiovascular care, cancer treatment, regenerative medicine, and more.
Your benefits
| Eligibility | Validity Period | Redemption |
|---|---|---|
| 10 February - 31 December 2026 | Unlimited redemption within the validity period |
Notes:
Includes both life insured and policyowner who have registered and linked an active policy in PRUServices
Permanent and probationary employees (except contingent workers) at the time of benefit availment
Click here to view participating branches.
Available at:
The Medical City Ortigas
Ortigas Avenue, Pasig City
The Medical City Clark
100 Gatwick Gateway, Clark Global City Clark Freeport Zone, Pampanga
The Medical City Pangasinan
Nable Street, Pantal, Dagupan, Pangasinan
The Medical City South Luzon
Greenfield City, Brgy. Don Jose, Santa Rosa, Laguna
The Medical City Iloilo
Locsin St., Brgy. Tap-oc, Molo, Iloilo City
Critical illness treatments can drain you physically and financially. Ease your worries with discounted inpatient hospital expenses at The Medical City when diagnosed with select critical illnesses.
Terms of Use:
- Discount on inpatient services applies to Pru Life UK customers diagnosed with any of the following critical illnesses, upon presentation of a medical certificate from The Medical City:
- Brain tumor
- Cancer
- Coronary heart disease
- Myocardial infraction
- Renal failure
- Stroke
Discount on inpatient services excludes room & board and professional fees.
Available at:
The Medical City Ortigas
Ortigas Avenue, Pasig City
The Medical City Clark
100 Gatwick Gateway, Clark Global City Clark Freeport Zone, Pampanga
The Medical City Pangasinan
Nable Street, Pantal, Dagupan, Pangasinan
The Medical City South Luzon
Greenfield City, Brgy. Don Jose, Santa Rosa, Laguna
The Medical City Iloilo
Locsin St., Brgy. Tap-oc, Molo, Iloilo City
Identify your risk of acquiring chronic conditions through The Medical City’s Non-Communicable Disease (NCD) Risk Assessment – an interview-based test, supported by clinical guidance and recommendations from an expert medical professional.
Non-communicable diseases included in the assessment:
- Cancer
- Chronic Kidney Disease
- Diabetes
- Heart disease
Available at:
The Medical City Ortigas
Ortigas Avenue, Pasig City
The Medical City Clark
100 Gatwick Gateway, Clark Global City Clark Freeport Zone, Pampanga
The Medical City Pangasinan
Nable Street, Pantal, Dagupan, Pangasinan
The Medical City South Luzon
Greenfield City, Brgy. Don Jose, Santa Rosa, Laguna
The Medical City Iloilo
Locsin St., Brgy. Tap-oc, Molo, Iloilo City
Enjoy priority access in booking your tests and doctors’ appointments, plus personalized support in navigating your hospital visit from The Medical City’s Red Coat Ambassadors.
Available at:
The Medical City Ortigas
Ortigas Avenue, Pasig City
The Medical City Clark
100 Gatwick Gateway, Clark Global City Clark Freeport Zone, Pampanga
The Medical City Pangasinan
Nable Street, Pantal, Dagupan, Pangasinan
The Medical City South Luzon
Greenfield City, Brgy. Don Jose, Santa Rosa, Laguna
The Medical City Iloilo
Locsin St., Brgy. Tap-oc, Molo, Iloilo City
How it Works
Present your proof of eligibility to the International Patient Concierge (IPC) of your chosen The Medical City (TMC) branch.
Click here to view TMC participating branches.
Are you a Pru Life UK customer (policyowner or life insured)?
Notes:
- Linked policy can be any Pru Life UK insurance product.
- You can present either a screenshot copy or logged-in view of the PRUServices homepage/profile page.
- The name in the valid government ID and PRUServices homepage or profile page must match.
- Additional requirement for customers with covered critical illness availing of Inpatient Discounted Services: TMC Medical Certificate indicating any of the following covered critical illness diagnosis: braintumor, cancer, coronary heart disease, myocardial infraction, renal failure, or stroke.
- Are you a Pru Life UK licensed agent or existing employee?
PRUServices is Pru Life UK’s all-in one customer portal, allowing policyholders to manage their insurance policies conveniently anytime, anywhere.
- Outpatient Services
- Inpatient Services
- NCD Risk Test
- Medical Concierge
*Get 5% off selected recommended tests by securing Pru Life UK Referral Form from IPC desk.
The benefit is valid only for selected services in participating partner locations found in ‘Your benefits’ section above.
The benefit is non-transferrable and not convertible to cash.
The benefit may be availed multiple times within the Validity Period as long as proof of eligibility requirements are met.
Discounted services are not valid for use in conjunction with any other offers, promotions, discounts or special rates, such as, but not limited to, HMO-covered services, senior citizen and/or PWD discounts.
Discount is not applicable for outpatient individual tests that are part of outpatient screening packages.
Discount on inpatient services for patients with any of the following critical illness: brain tumor, cancer, coronary heart disease, myocardial infraction, renal failure, or stroke, is only applicable to select diagnostic screens. Discount shall not apply to professional fees, room & board charges, and non-diagnostic services.
Availed discounted service(s) must be directly paid by the patient to the partner branch through its acceptable payment channels.
Rates of the services and discounts are subject to change without prior notice.
Pru Life UK reserves the right to modify, amend, or terminate the benefit and its terms and conditions for whatever reason it may deem necessary without prior notice.
In case of dispute regarding benefit eligibility, the decision of Pru Life UK shall be considered final.
Administration of the benefit may be subject to other terms and conditions of The Medical City.
For questions on the benefit mechanics, terms and conditions or policy-related inquiries, contact your servicing agent or Pru Life UK Customer Center via:
Email: contact.us@prulifeuk.com.ph
Telephone #: +63 (2) 8887 5433
Globe Metro Manila: +63 (2) 7793 5433
Globe Domestic Toll-free: 1-800-82-785465
Frequently Asked Questions
All Pru Life UK customers (policyholders and life insured) who have registered and linked their active/in-force policy within the validity period in PRUServices can enjoy the benefit. Any active policy can be linked, regardless of the insurance product purchased.
The benefit also applies to Pru Life UK licensed agents and existing employees.
There are 3 types of benefits that eligible persons can enjoy:
Discounts on selected outpatient and inpatient health services
Free Non-communicable Disease Risk Assessment
Medical Concierge
Present the following requirements to International Patient Concierge (IPC) Desk of your hosen TMC branch, depending if you are a Pru Life UK customer, agent, or employee.
Once eligibility is verified, a Pru Life UK Referral Form will be provided. This form must be presented in availing the free NCD Risk Assessment and/or discounted services.
Click here to view the list of TMC IPC locations.
If you are a Pru Life UK customer:
One valid government ID, and
PRUServices homepage or profile page showing your name and a linked policy with “Inforce” status
If you are a Pru Life UK agent or employee:
Pru Life UK company ID
Aside from the corresponding proof of eligibility if you are a customer, agent, or employee, you need to present to the InternationalPatient Concierge desk a TMC Medical Certificate indicating any of the following critical illness diagnosis: brain tumor, cancer,coronary heart disease, myocardial infraction, renal failure, or stroke.
You can obtain the TMC Medical Certificate from your attending physician during your confinement or upon discharge, wherein itshould indicate any of the abovementioned critical illness diagnosis.
There is to the number of times the benefits (i.e., discounted services, non-communicable disease risk assesment, and medical concierge) can be availed within the offer period.
Both the policy owner and life insured (if different from the policy owner) are eligible for the benefits by presenting the availment requirements, i.e., one valid government ID and PRUServices homepage showing at least one active/in-force policy.
No, discounts only apply to selected health services. Click here to view full list of discounted services based on partner locations.
No, the benefits are only available at selected partner branches. Click here to view full list of participating partner locations.
No, only existing Pru Life UK customers (policyowner and life insured), agents or employees are eligible to avail of the benefit. The benefit is non-transferable.
No, the benefits cannot be converted to cash.
