NEW! Receive cash benefits that help ease the financial burden of cancer—payable in 20 years.

Customer Advisories

Business Operations Updates

Learn more about our business operations under the revised government quarantine guidelines.

Pru Life UK has updated the schedule of operations for its Head Office, Customer Centers, and Agency Branches nationwide.

Quezon City (Coher Center) Customer Center will be closed on November 28 and reopen on November 30. 

Select offices nationwide are OPEN with the following adjusted business hours:

  • Head Office – 9:00 a.m. – 5:00 p.m., Monday – Friday

  • Agency Branches – 9:00 a.m. – 5:00 p.m., Monday – Saturday

  • Customer Centers – varying per location

For further guidance on the schedule of operations of our Customer Centers, kindly refer to the list below.

General Agencies (GA) affiliated with the Company may resume operations at the discretion of respective GA heads.

Customer Centers OPEN from 9:00 a.m. to 5:00 p.m. (subject to changes)

LUZON

Alabang (Madrigal Business Park)

Monday to Friday

Baguio (DBP Building)

Monday to Friday

Batangas (Lipa - AMS Building)

Monday to Friday

Batangas (Lipa - Hi 5 Square)

Tuesday, Thursday, Friday

Bulacan (Baliuag - Estrada Building)

Monday, Wednesday, Friday

Laguna (Calamba - Sterling Building)

Monday to Friday

Laguna (Sta. Rosa - Piazza Building)

Monday to Friday

Laoag (L.C. Square)

Monday, Wednesday, Friday

Lucena (Estrella Star Building)

Monday to Friday

Naga (Avenue Square)

Tuesday, Thursday

Pampanga (San Fernando - CTH Building)

Tuesday, Thursday

Pangasinan (Dagupan - Danilo C. Uy Commercial Complex)

Tuesday, Thursday

Pangasinan (Urdaneta - S&P North Building)

Monday, Wednesday

Santiago (Heritage Commercial Complex)

Tuesday, Thursday


VISAYAS/MINDANAO

Bacolod (LD Center)

Wednesday

Cagayan de Oro (Limketkai Center)

Monday to Friday

Cebu (FLB Corporate Center)

Cebu (TGU Towers)

Davao (Borromeo Insurance Building)

Tuesday, Thursday

Davao (Davao Primeland Building)

Monday to Friday

Iloilo (Mandurriao - Three Techno Place Building)

Tuesday, Thursday, Friday

Tacloban (Uytingkoc Building)

Monday

 

Metro Manila

Makati (Ayala North Exchange)

Monday to Friday

Makati (Ayala North Exchange)

Monday to Friday

Manila (Escolta Twin Towers)

Tuesday, Thursday

Pasig (Ortigas - Wynsum Corporate Plaza)

Monday to Friday

Taguig (Uptown Parade)

Monday to Friday


Customer Centers CLOSED until further notice

LUZON

Cabanatuan (Tiburcia Building)

Cavite (Imus - Esguerra Building)

Laguna (Calamba - SQA Corporate Center)

Laguna (San Pablo - Bien Paz Arcade)

La Union (San Fernando - Carlos A. Tam Building)


VISAYAS/MINDANAO

Cebu (Apple One Equicom Tower)

Davao (Landco Business Center)

General Santos (Lourdes Llido Building)


METRO MANILA

Makati (Ayala Tower One)

Mandaluyong (Sheridan North Tower)

Quezon City (Coher Center) (will resume operations on november 30)

The management will continue to operate with flexible business hours which may vary across different locations in compliance with the government quarantine guidelines.