Simplified Increase in Coverage Campaign 2025

Campaign Mechanics | Frequently Asked Questions

Campaign Mechanics

 

Campaign Period:

From 1 October to 31 December 2025

Eligibility 

Existing customers who bought a PRULink Assurance Account Plus (PAA+) who received the specific promo campaign message via e-mail or viber are eligible for this exclusive offer.

Offer

 

Pre-qualified customers may avail of the following increase in coverage without submitting medical requirements: 

  • Increase in the sum assured amount of the Base Plan and any Accelerated Critical Illness Riders (Life Care Benefit or Crisis Cover Benefit) of up to 100% of existing coverage or PHP 2M, whichever is lower;

  • Increase in the sum assured amount of the non-accelerated critical illness rider (Life Care Plus) of up to 100% of existing coverage or PHP 1M, whichever is lower.

Campaign Guidelines

AVAILMENT

  1. Customers may avail of the Simplified Increase in Coverage until 31 December 2025.

  2. To avail, pre-qualified customers may click the link from the direct notification via e-mail or Viber from Pru Life UK (pruexclusives@info.prulifeuk.com.ph) to get to the Simplified Increase in Coverage campaign web page.

    • Customers who wish to apply with coverage other than the campaign offer will not be accepted through the online form. All customers who prefer this will course their request to their advisors or through the PARF (Policy Amendment Request Form) and undergo regular underwriting. This is the same process for those who will request inclusion, deletion, or adjustment of riders (excluding Crisis Cover Benefit, Life Care Benefit, Life Care Plus).

  3. These customers must provide the following information on the webform:

    • Policy Number of the policy to be upgraded

    • Policyowner’s Mobile Number

    • Policyowner’s Email Address

    • Chosen sum assured offer

  4. Once the form is completed, the customer must declare that they are in good health during the application, and agree to the campaign’s mechanics, terms and conditions before clicking submit.

    • Good health means that the insured’s health is in the same state as when the policy was first issued, which was the basis for issuing the policy and/or riders at standard rating.

    • If the insured has any new health conditions (e.g. pregnancy, cysts, idiopathic headaches, etc.), the SIC application will have to be through submission of completely filled up Policy Amendment Request Form (PARF) to contact.us@prulifeuk.com.ph. Application will undergo regular underwriting.

  5. Upon submission, there may be additional checking to ensure that the customer does not have any adverse medical findings or claims records (filed, approved or denied).

    The application is subject to standard financial underwriting and may undergo Enhanced Due Diligence, if applicable.

  6. The increased sum assured will have a separate contestability period of two (2) years from the time the additional sum assured has taken into effect.

  7. While no medical exams are required to avail of the offer, actual claims will be adjudicated and may be denied if any fraud, concealment and/or misrepresentation is committed.

CONFIRMATION

  1. The application will be reviewed, and the customer will receive a confirmation e-mail once approved within 7 business days.

  2. The new coverage will start on the policy’s next due date after the application has been approved. A new Policy Data Page (PDP) containing the new premium due and coverage will be issued and sent to their registered or preferred mailing address.

PAYMENT:

  1. For customers whose policies are enrolled in Automatic Debit Arrangement (ADA) or Credit Card, the next billing cycle will automatically include the additional premium due, provided the policy status is updated. 

  2. For customers with non-ADA policies, payment can be made as early as 7 days before the policy’s next due date through the following channels:

    • Payment Link Via Pru Life UK’s Corporate Page ​

    • GCash ​

    • Online bills payment via accredited banks: BPI, BDO, Metrobank, PNB, Security Bank, Robinsons Bank ​

    • Payment Centers: SM & Bayad Center

  3. The additional premium due to increase in coverage will be payable in the same number of years as the original regular premium.  

  4. Similarly, the allocation of funds for the additional premium will be structured in tranches. Customers may refer to the FAQs below for a sample illustration of premium allocation schedule.

  5. In case of non-payment of premium after the increase in sum assured has been effected, units will be deducted equivalent to the insurance charge based on the customer’s new coverage.

Terms & Condition

By participating in this campaign, clients agree to the following provisions:

  1. Pru Life UK reserves the right to change the mechanics, terms & conditions of the campaign without prior notice (eg. Termination or extension of campaign period)

  2. Any disputes arising from this campaign will be resolved at the company’s discretion and will be deemed final.

  3. The customer agrees to hold Pru Life UK free and harmless from any loss, injury, or damage caused by or arising from his/her participation in the campaign.

 

Frequently Asked Questions

When will the Simplified Increase in Coverage (SIC) campaign run?

The Simplified Increase in Coverage campaign period is until 31 December 2025 only.

What are the qualifications to avail of the offer?

The campaign is open to policyowners of PRULink Assurance Account Plus (PAA Plus), PRUHealth Prime, PRULink Elite Protector Series (Elite), PRULove for Life (PLL), PRULifetime Income (PLI):

  • with issue dates of 1 August 2024 to 31 July 2025

  • whose base plan and critical illness (CI) riders were issued at standard rating;

  • where the attained age of insured by 31 January 2026 is 19-55 years old; and

  • who do not have a US Indicia (identification as a U.S. citizen or resident), adverse medical findings or claims records (filed, approved, or denied).

All requirements mentioned must be satisfied to avail of the offer.

If the client was found to have a record on any of the following during evaluation, the SIC application will have to undergo regular underwriting:

  • Medical Information Database (MID) from any date

  • Claim records (submitted, approved, or declined)

  • Declared medical conditions in the submitted Policy Amendment Request Form (PARF), when applicable

What are we offering to our policyowners?
  • Increase in base plan sum assured of up to 100% of existing coverage or PHP 2M, whichever is lower.

  • Increase in Accelerated Critical Illness riders sum assured (Crisis Cover Benefit and Life Care Benefit) of up to 100% of existing coverage or PHP 2M, whichever is lower.

  • Increase in non-accelerated critical illness riders sum assured (Life Care Plus, Life Care Advance Plus and Multiple Life Care Plus) of up to 100% of existing coverage or PHP 1M, whichever is lower.


Important!
The increase in sum assured is also subject to the maximum CI benefit limit applicable to a single life.
For processing of the availment, the new coverage and modal premium offered in the email received by the policyowner will be followed.


What offer will the policyowners see in their e-mail regarding the Simplified Increase in Coverage Campaign?

Pru Life UK policyowners/clients will be presented with the option to increase their base plan and/or CI rider sum assured, for policies with attached and qualified CI riders.

For PRULove for Life and PRULifetime Income policies, the new premium is subject to change depending on the insured’s attained age on the updated sum assured’s effectivity date.

What are the requirements that a policyowner needs to comply with to avail of the offer?
  • Review the offer from the email coming from PRUExclusive@prulifeuk.com.ph

  • Click on this link: Intent to Increase My Coverage

  • Wait for the confirmation email to be sent to your registered email address within 7 business days

  • Pay the additional premium through any of the available channels or have it applied on your next premium due date.

How will a policyowner be billed if the premium payment is under ADA or Credit card facility?

If the policy is updated in status and is currently enrolled in Automatic Debit Arrangement (ADA) or paying via credit card, the old premium plus the incremental increase in premium because of availment of this offer will automatically be billed on the next due date.

In case the policy status is not updated (ie. there are unpaid premiums) and the policyowner wants to avail of this limited-time deal, he/she needs to settle any unpaid premiums prior to availing the offer.

How will the increase in coverage via this campaign affect the total number of years that a policyowner is required to pay his/her premium?

Example:

Product: PRULink Elite Protector 5

 

Premium paying period

Year 1

Year 2

Year 3

Year 4

Year 5

Year 6

Original coverage

 Pay here

 Pay here

 Pay here

 Pay here

 Pay here

 

Additional coverage

 

 

 Pay here

  Pay here

 Pay here

 Pay here

 Pay here

 

How will the increase in premium (due to increase in coverage) be treated in terms of fund allocation?

Tranching will also apply in fund allocation. Please refer to the illustration below.

Example:

Product: PRULink Elite Protector 5

 

Fund allocation schedule

2023

2024

2025

2026

2027

2028

Year 1

Year 2

Year 3

Year 4

Year 5

Year 6

Original coverage

   70%

85%

95%

95%

100%

-

Additional coverage

 

   -

70%

85%

95%

95%

100% 

What will be the effect of availing the offer in the policy's contestability period?

The increase in sum assured will run its own contestability period which is two (2) years from the effective date of the increase in the sum assured.

Will a policyowner’s application still be accepted if he/she wants to avail but with a different premium or coverage than what's being offered?

The application will not be accepted under this offer.

Policyowner can make a separate request by using a Policy Amendment Request Form (PARF) that can be sent via email to contact.us@prulifeuk.com.ph.

The PARF should be accompanied by a sales illustration generated by the policyowner’s Pru Life UK agent.

Moreover, the policyowner may need to submit additional requirements like health declaration, financial documents, etc. as regular underwriting procedure will be applied.

Is it possible for a policyowner to include other requests such as inclusion, deletion, increase or decrease of benefit amount of riders other than attached Crisis Cover Benefit (CCB), Life Care Benefit (LCB), Life Care Plus (LCP)?

Under this campaign, which offers simplified processing of requests for increase in insurance coverage, no other requests will be accommodated.

When a policyowner submits his details via the Intent to Increase Coverage page, the exact new sum assured value and new premium stated in the offer letter will be processed

Is it possible for a policyowner to avail this offer if he/she is an OFW or currently out of the country?

Yes, it is possible to avail of the offer but the process will be different. Policyowner needs to do the following:

  • Download and completely fill up a PARF.

  • Have the PARF consularized.

  • Send the PARF to contact.us@prulifeuk.com.ph

  • Wait for the confirmation email about the increase in coverage.

  • Make sure to send the original copy of all the requirements to Pru Life UK within 3 months of signing the PARF.

What classifies an individual as “being in good health”?

For this campaign offer, it means that the insured’s health is in the same state as when the policy was first issued, which was the basis for issuing the policy and/or riders at standard rating.

If the insured has any new health conditions (e.g. pregnancy, cysts, idiopathic headaches, etc.), the SIC application will have to be through submission of completely filled up PARF to contact.us@prulifeuk.com.ph. Application will undergo regular underwriting.

While no medical exams are required to avail of the offer, actual claims will be adjudicated and may be denied if fraud, concealment and/or misrepresentation is committed.

Can I pay my new premium online?

You may pay your premium due and the additional premium via the following:

  • Payment Link Via Pru Life UK’s Corporate Page ​

  • GCash

  • Online bills payment through accredited banks (BPI, BDO, Metrobank, PNB, Security Bank & Robinsons Bank)

  • Payment Centers (SM & Bayad Center)

Please refer here for more details on each payment facility.

I prefer to submit my application manually. How can I do this?
  1. Download the Policy Amendment Request Form (PARF).

  2. Accomplish page 1 [Details of the Policyowner], page 3, items 12, 13 and 14 [Sum Assured/Benefit Amount/Premium/Riders] and affix your signature on page 5 [Declaration of Understanding] and [Certification of Customary Signature for Policyowner] to certify that you are in good health.

  3. Submit the accomplished form to your servicing agent. In case you do not have an agent, you may submit the form via email to contact.us@prulifeuk.com.ph.

    For easier tracking, use the email subject: AS – SIC 2025

  1. Upon advice of Pru Life UK, customers may pay the additional premium through any of the available channels or have it applied in your next premium payment.

What proof or confirmation will I, as the policyowner, get about the new sum assured amount?

After the new sum assured has taken effect, a new Policy Data Page will be sent to you via snail mail, which confirms the new coverage.

I’ve submitted my application and received an email confirming my request. When will I know if my application is approved?

Your application will be reviewed and processed within 7 business days. Once approved, a confirmation email will be sent to your registered email address.

I have a question not listed here, who may I contact to inquire?

For assistance, you may contact your agent or our PRU Contact Center: