Claims

Making a death claim

Learn about our seamless process for death claims.

A woman working on her laptop while waiting in the airport

Step 1: Start your claim

Complete the claims request form to let us know you’re making a claim.

Step 2: Prepare your documents

Prepare the necessary forms and documents while you wait for our acknowledgement.

Step 3: Submit your documents

Send or drop off your documents to your agent or a Pru Life UK Customer Center near you for evaluation.

Step 4: Receive your claim

Once approved, we’ll send your claim to you via fund transfer or check.

Forms and documents you will need

Death claim documentary requirements

Please prepare the following documents for your claims request. All documents originating overseas must be authenticated by the Philippine Consul in the respective country.

Claimant Statement

Download the Claimant Statement

Attending Physician’s Statement

The statement should be accomplished by the physician who attended to the deceased.

Download the form here

Policy Contract

The policy contract consists of the Application for Insurance, the Policy Data Page, the Sales Illustration Form and Policy Booklet.

Two (2) valid identification cards of INSURED

Two (2) valid identification cards of POLICYOWNER

Two (2) valid identification cards of BENEFICIARY/IES

Medical records (Admission and Discharge Summary, Clinical Summary and Abstract, Patient History Sheet)

Death Certificate

Birth or Baptismal Certificate of the insured

Birth or Baptismal Certificate of the beneficiary

Marriage contract, if beneficiary is the spouse of the insured

Death by external causes

If death of the insured is by external causes (accident, homicide, suicide, etc.), please also prepare the following documents.

Certified true copy of the Final Investigation report of Police Authorities or NBI;
Original or certified true copy of Sworn Statement or Affidavits on file of at least two witnesses to the incident or Affidavit of at least two persons cognizant of the circumstances surrounding the Insured’s violent death;
Certified true copy of Medico-Legal Report/Autopsy Report, if any;
Driver’s license and vehicle registration if the Insured was driving a vehicle at the time of death;
Duly certified copy of the criminal Complaint filed in court, if any; or
Fiscal’s Resolution, if any.