NEW! Receive cash benefits that help ease the financial burden of cancer—payable in 20 years.

Life, Investment-linked, And Health Insurance

Claims made more accessible

We aim to make the life claims process as simple and convenient as possible.

Ways to file a claim

Choose what works for you.
A man consulting with an agent
Via your agent
Your agent can help hand in your form and manage the process, so you don’t have to.
Woman in a customer center
Via customer center
Drop your completed forms and relevant documents at a customer service center.
Two people using a tablet
Via online
Start your claim by submitting an online request form.
A doctor using a tablet
Via partner hospital
File your claim directly with our partner hospital.

Claims Promise

A Prudential policy protects you and your family during life’s difficult moments. We pay your claim as quickly as possible and with compassion and care. We make it simple and easy, and only ask for necessary information.