Making a critical illness claim

Learn about our seamless process for critical illness claims.

Get insurance and investment in an affordable package

Protect yourself and your hard-earned money with the guaranteed protection benefit and potential investment gains through the Variable Life (VL) rider at an affordable premium.

Get coverage for 15 years

Put your mind at ease with a 15-year coverage that is automatically renewable if the insured is below the age of 66.

Convert your current plan into a permanent one

On the 5th policy year, you may convert your term plan to a permanent one without submitting medical requirements.

Enjoy flexibility

Power up your plan with additional benefits to further provide you financial security from before the accidents, illnesses and hospitalization.

Forms and documents you will need

Critical illness (CI) claim basic documentary requirements

Please prepare the following documents for your claims request. All documents originating overseas must be authenticated by the Philippine Consul in the respective country.

Claimant Statement

Download the Claimant Statement

Policy Contract

The policy contract consists of the Application for Insurance, the Policy Data Page, the Sales Illustration Form and Policy Booklet.

Two (2) valid identification cards of INSURED

Two (2) valid identification cards of POLICYOWNER

Two (2) valid identification cards of BENEFICIARY/IES

Medical records

Admission and Discharge Summary, Clinical Summary and Abstract, Patient History Sheet

Brain tumor

For CI claims related to brain tumor, please also prepare the following documents.

Attending Physician’s Statement (APS)

The statement should be accomplished by the neurologist.

Download the APS - Crisis Cover (Cancer, Terminal, or Other Illnesses) form

All CT scan/s

Biopsy report, if any

MRI Result/s

Record of Operation

Cancer

For CI claims related to cancer, please also prepare the following documents.

Attending Physician’s Statement (APS)

The statement should be accomplished by the oncologist.

Download the APS - Crisis Cover (Cancer, Terminal, or Other Illnesses) form

Biopsy and/or Histopathology results

If Leukemia, Bone Marrow diagnostic result

Heart attack

For CI claims related to heart attack, please also prepare the following documents.

Attending Physician’s Statement (APS)

The statement should be accomplished by the cardiologist.

Download the APS - Crisis Cover (Heart Attack) form

All ECG results and interpretation - Series

Cardiac Enzyme - Troponin/ CK-MB

Present only in the body for 48 to 72 hours

Coronary Angiogram Result

Echocardiogram, if any

Renal Failure

For CI claims related to renal failure, please also prepare the following documents.

Attending Physician’s Statement

The statement should be accomplished by the nephrologist.

Download the APS - Crisis Cover (Renal Failure) form

24-hour urine collection result

Blood Urea Nitrogen (BUN)

Creatinine

Dialysis Record

Certified True Copy

Stroke

For CI claims related to stroke, please also prepare the following documents.

Attending Physician’s Statement

The statement should be accomplished by the neurologist.

Download the APS - Crisis Cover (Stroke) form

MRI result/s