Filing a critical illness claim
How do I file a claim
Step 1: Start your claim
Step 2: Prepare your documents
Step 3: Submit your documents
Step 4: Receive your claim
Forms and documents you will need
Standard requirements
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Claimant Statement
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One (1) valid government-issued photo ID of the claimant
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Complete Medical Records supporting the critical illness diagnosis (duly certified by the issuing hospital/institution):
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Admission and Discharge Summary;
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Clinical Summary and Abstract;
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Diagnostic procedure results supporting the diagnosis (e.g. ECG, biopsy, blood test, ultrasound, MRI, any endoscopy procedure, x-ray, etc..)
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History Sheet: Contains the chief complaint, personal and family history (past and present)
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Additional requirements based on type of illness
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For cancer
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Attending Physician’s Statement – Crisis Cover (Cancer, Terminal and Other Illnesses)
Download Attending Physician’s Statement – Crisis Cover (Cancer, Terminal and Other Illnesses)
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Biopsy and/or histopathology results
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If leukemia, bone marrow diagnostic result
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For stroke
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Attending Physician’s Statement – Crisis Cover (Stroke)
Download Attending Physician’s Statement – Crisis Cover (Stroke)
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CT scan or MRI result/s
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For heart attack
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Attending Physician’s Statement – Crisis Cover (Heart Attack)
Download Attending Physician’s Statement – Crisis Cover (Heart Attack)
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All ECG Results and interpretations – Series
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Cardiac enzyme – Troponin / CK-MB
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Coronary angiogram result
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Echocardiogram, if any
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For brain tumor
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Attending Physician’s Statement – Crisis Cover (Cancer, Terminal, or Other Illnesses)
Download Attending Physician’s Statement – Crisis Cover (Cancer, Terminal, or Other Illnesses)
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All CT scan/s
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Biopsy result, if any
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MRI result/s
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Record of operation, if any
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For renal failure
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Attending Physician’s Statement – Crisis Cover (Renal Failure)
Download Attending Physician’s Statement – Crisis Cover (Renal Failure)
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BUN
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Creatinine
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Dialysis record (Certified True Copy)
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Glomerular Filtration Rate (GFR)
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Urinary Creatinine Clearance
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Urinary Protein Determination
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