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Customer Advisories

Auto-Payment Advisory

Always ensure that your premium payments are up-to-date.
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Whether your policy is enrolled in an Auto-Debit Arrangement (ADA) or an Auto-Credit Card Charging payment option, we want to make it easy for you to manage your premium payments! View our Quick Guide below to learn more!

Auto-Payment Facilities Quick Guide

Type of Auto Pay Enrollment

1st Billing Attempt

if unsuccesful, Pru Life UK will rebill until successful

Auto-Debit Arrangement (ADA)

Premium Due Date

If due date falls on a weekend or a holiday, the next working day

Daily for 4 working days from the due date

(weekends and holidays are excluded)

Auto-Credit card enrolled via Credit Card Enrolment Form (CCEF)

Premium Due Date

If due date falls on a weekend or a holiday, the next working day

Daily for 14 calendar days from the due date

(weekends and holidays are excluded)

Auto-Credit/Debit card enrolled via mobile application (PRUOne)

Premium Due Date

If due date falls on a weekend or a holiday, the next working day

Daily for 4 calendar days from the due date

(weekends and holidays are included)

 

For more information, please refer to our FAQs here.

If you have any questions or concerns about your Auto-Pay enrollment, you can contact your insurance agent or email us at contact.us@prulifeuk.com.ph

Easily manage your Policy by logging into your PRUAccess account. 

Don't have a PRUAccess account yet? Sign up today!

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