To request for Reinstatement, kindly attach the following:

• (For individually owned policies) Duly accomplished and signed Reinstatement form for Individual Policyowner by the Life Insured and the Policyowner.
• (For corporate/entity-owned policies) Duly accomplished and signed Reinstatement form for Corporate/Entity Policyowner by the Life Insured and the Policyowner.
• Proof of payment of the reinstatement cost
  1. Call our contact center for the amount to be settled.
  2. Pay through the available payment channels or click here to request a personalized secure card payment link sent to your registered email address.
• Clear copy of valid (1) government-issued ID or (2) valid non-government IDs of the Life Insured and the Policyowner/authorized representative/sole proprietor.

Additional requirements may be requested after your submission is reviewed.

Note: The maximum file size for each document is 5 MB. Acceptable doc type to be uploaded: png, jpeg, pdf, doc, docx, heic, jpg.

To request for Increase sum assured or Increase in premium, kindly attach the following:

• (For individually owned policies) Duly accomplished and signed Policy Amendment Request for Individual Policyowner by the Life Insured and the Policyowner.
• (For corporate/entity-owned policies) Duly accomplished and signed Policy Amendment Request for Corporate/ Entity Policyowner by the Life Insured and the Policyowner.

Additional requirements may be requested after your submission is reviewed.

Note: The maximum file size for each document is 5 MB. Acceptable doc type to be uploaded: png, jpeg, pdf, doc, docx, heic, jpg.

To request for Increase sum assured or Increase in premium, kindly attach the following:

• (For individually owned policies) Duly accomplished and signed Policy Amendment Request for Individual Policyowner by the Life Insured and the Policyowner.
• (For corporate/entity-owned policies) Duly accomplished and signed Policy Amendment Request for Corporate/ Entity Policyowner by the Life Insured and the Policyowner.

Additional requirements may be requested after your submission is reviewed.

Note: The maximum file size for each document is 5 MB. Acceptable doc type to be uploaded: png, jpeg, pdf, doc, docx, heic, jpg.

To request for Inclusion of rider or Deletion of rider, kindly attach the following:

• (For individually owned policies) Duly accomplished and signed Policy Amendment Request for Individual Policyowner by the Life Insured and the Policyowner.
• (For corporate/entity-owned policies) Duly accomplished and signed Policy Amendment Request for Corporate/ Entity Policyowner by the Life Insured and the Policyowner.

Additional requirements may be requested after your submission is reviewed.

Note: The maximum file size for each document is 5 MB. Acceptable doc type to be uploaded: png, jpeg, pdf, doc, docx, heic, jpg.

To request for Inclusion of rider or Deletion of rider, kindly attach the following:

• (For individually owned policies) Duly accomplished and signed Policy Amendment Request for Individual Policyowner by the Life Insured and the Policyowner.
• (For corporate/entity-owned policies) Duly accomplished and signed Policy Amendment Request for Corporate/ Entity Policyowner by the Life Insured and the Policyowner.

Additional requirements may be requested after your submission is reviewed.

Note: The maximum file size for each document is 5 MB. Acceptable doc type to be uploaded: png, jpeg, pdf, doc, docx, heic, jpg.

To request for Fund switch or Premium redirection, kindly attach the following:

• Duly accomplished and signed PRULink Application for Premium Redirection and Fund Switch Form by the Policyowner.
• Clear copy of one (1) valid government-issued ID (2) valid non-government IDs of policyowner/ authorized representative or sole proprietor.
• Mode of Release form (If PRUlink Cash Flow Fund is chosen).

Additional requirements may be requested after your submission is reviewed.

Note: The maximum file size for each document is 5 MB. Acceptable doc type to be uploaded: png, jpeg, pdf, doc, docx, heic, jpg.

To request for Fund switch or Premium redirection, kindly attach the following:

• Duly accomplished and signed PRULink Application for Premium Redirection and Fund Switch Form by the Policyowner.
• Clear copy of one (1) valid government-issued ID (2) valid non-government IDs of policyowner/ authorized representative or sole proprietor.
• Mode of Release form (If PRUlink Cash Flow Fund is chosen).

Additional requirements may be requested after your submission is reviewed.

Note: The maximum file size for each document is 5 MB. Acceptable doc type to be uploaded: png, jpeg, pdf, doc, docx, heic, jpg.

To request for Top up, kindly attach the following:

• Duly accomplished and signed Top-up form by the Policyowner.
• Clear copy of one (1) valid government-issued ID ​or (2) valid non-government IDs of policyowner/authorized representative/sole proprietor.
• Mode of Release form (if PRULink Cash Flow Fund is chosen).
• Proof of payment of the top-up amount, which you can pay through the available payment facilities . Here are the minimum top- up amount per plan, rider and mode of payment:
  • For PRULink and PRUHealth Prime plans - PHP20,000 or USD500
  • For PRUMillionaire - PHP40,000 or USD1,000
  • For PRUMax Invest Variable Life Rider - PHP5,000
  • For PRULife Your Term Variable Life Rider: PHP5,000 (one-off or annual), P3,000 (semi-annual), PHP1,500 (quarterly), or PHP 500 (monthly).

Additional requirements may be requested after your submission is reviewed.

Note: The maximum file size for each document is 5 MB. Acceptable doc type to be uploaded: png, jpeg, pdf, doc, docx, heic, jpg.

To request for Dividend Withdrawal, kindly attach the following:

• Duly accomplished and signed Partial Benefit Payout form by the Policyowner.
• Proof of bank account (required for withdrawals via fund transfer).
• Clear copy of one (1) valid government-issued ID or (2) valid non-government IDs of policyowner/ authorized representative or sole proprietor.

Additional requirements may be requested after your submission is reviewed.

Note: The maximum file size for each document is 5 MB. Acceptable doc type to be uploaded: png, jpeg, pdf, doc, docx, heic, jpg.

To request for change method of payment to bank auto-debit arrangement (ADA) or direct debit, kindly attach the following:

• For BDO & HSBC
  • Duly accomplished and signed 2 copies of ADA Enrollment Form (BDO or HSBC) by the Policyowner.
  • Clear copy of proof of bank account (i.e., Passbook, ATM card, check book, bank statement, deposit slip, bank certificate).
• For BPI & Metrobank
  • Enroll in e-ADA via bank's website or mobile app.
  • Screenshot of proof of e-ADA enrollment from the bank's website or mobile app.
• Duly accomplished and signed copy of Privacy Notice and Consent form by the Policyowner.

Additional requirements may be requested after your submission is reviewed.

Note: The maximum file size for each document is 5 MB. Acceptable doc type to be uploaded: png, jpeg, pdf, doc, docx, heic, jpg.

To request for Full Withdrawal or Cash Surrender, kindly attach the following:

• Duly accomplished and signed Policy Surrender form by the Policyowner.
• Proof of bank account (required for withdrawals via fund transfer).
• Clear copy of one (1) valid government-issued ID or (2) valid non-government IDs of policyowner/ authorized representative or sole proprietor.

Additional requirements may be requested after your submission is reviewed.

Note: The maximum file size for each document is 5 MB. Acceptable doc type to be uploaded: png, jpeg, pdf, doc, docx, heic, jpg.